Terms of service

Terms of Service

Last Updated: May 25, 2025

Trade Name: NeuroGlow by NAS
Website: https://neuroglow.us
Email: info@neuroglow.us
Address: Blackensvägen 7B, 125 32 Älvsjö, Sweden

By accessing or placing an order on our website, you agree to these terms. If you do not agree, please do not use our site.

1. Eligibility & Account

  • You must be of legal age in your jurisdiction or have parental consent to use this site.

  • When you create an account, you are responsible for keeping your login details secure and for all activity under your account.

2. Products, Pricing & Orders

  • Accuracy: We strive for accurate product descriptions and pricing but do not guarantee they are error-free.

  • Changes & Discontinuation: Prices, promotions, and product availability may change without notice. We may discontinue any item at our discretion.

  • Order Acceptance: Receipt of your order confirmation does not guarantee acceptance—your order may be cancelled for any reason prior to shipment.

3. Payment

  • We accept the payment methods displayed at checkout.

  • By submitting your payment, you represent and warrant that you are authorized to use the selected payment method.

  • All prices are in USD unless otherwise stated, and exclude taxes, duties, and shipping fees unless specified.

4. Shipping & Delivery

  • See our Shipping Policy for details on fulfillment, rates, and timelines:
    https://neuroglow.us/pages/shipping-policy

  • You are responsible for any customs duties or import taxes. Delays due to shipping carriers or customs are outside our control.

5. Returns & Refunds

6. Intellectual Property

  • All site content—designs, text, graphics, logos—is owned by NeuroGlow by NAS or used under license.

  • You may view and download content for personal, non-commercial use only. Any other use requires our prior written permission.

7. User-Generated Content

  • By submitting reviews or comments, you grant us a perpetual, royalty-free license to use and display your content.

  • You warrant that your submissions are lawful, non-infringing, and do not contain hate speech or unlawful material.

8. Disclaimer & Limitation of Liability

  • As-Is: All products and services are provided “as-is,” without warranties, except those required by law.

  • No Indirect Damages: We are not liable for indirect, incidental, or consequential damages arising from your use of our site or products, to the fullest extent permitted by law.

9. Governing Law & Disputes

  • These Terms are governed by the laws of Sweden, without regard to conflict-of-law principles.

  • Disputes will be handled under Swedish jurisdiction unless local consumer protection laws require otherwise.

10. Changes to Terms

  • We may modify these Terms at any time. Changes take effect when posted, and your continued use constitutes acceptance.

11. Contact Us

For any questions about these Terms, email us at info@neuroglow.us or write to:
NeuroGlow by NAS
Blackensvägen 7B, 125 32 Älvsjö, Sweden